All orders are processed within 2-3 business days. If we anticipate a longer lead time, it will be noted in the product’s description.
Business days does not include weekends or holidays. Orders placed on Friday after 12PM (CST) or over the weekend will begin processing on the following Monday.
Shipping costs are calculated at the time of purchase. (Standard and Express shipping available)
We accept MasterCard, Visa, American Express, etc. (Payment screen will also reflect all currencies accepted)
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
To be eligible for a refund or exchange you must first email within 7 days of receiving the products at firstname.lastname@example.org to alert us of the manufacturer defect, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If not then we will issue a refund of the product excluding shipping costs.
To complete your return, we require the original invoice for proof of purchase.
Exchanges (if applicable)
We only replace items if they’re damaged due to manufacturing defects.